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Frequently Asked Questions


 

What is VITA?

Volunteer Income Tax Assistance (VITA) is an IRS program that trains volunteers to help prepare basic tax returns for those with low-to-moderate income, individuals with disabilities, and the elderly taxpayers.

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What kind of experience is needed to become a volunteer?

Only the spirit of volunteerism!  No other experience is required.

No accounting experience needed-Tax software guides you every step of the way, or you can volunteer to do customer service.

No liability to volunteers-Free training is provided beginning as early as December/January and sites are IRS-approved. The tax preparation service is provided January through April.

Time commitment is up to you-Evening, daytime and weekend hours available.  Select times that are convenient for you. Volunteer work hours are flexible, based upon volunteer's desired commitment.

Multiple locations throughout El Paso County-Choose a site near where you live or work. 

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Whom should I contact for more information?

Submit the Volunteer Registration Form and someone will get back to a.s.a.p.

For specific questions you can email eitc@epcuah.com or call us at 915-838-9608. 

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I'm not 21 years old, can I still volunteer?

Yes, you must be at least 16 years of age to volunteer.

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What does the training consist of?

Training is free and provided by an IRS Instructor. Classroom, on-line learning and self-study or a combination of these options are designed to educate and prepare the volunteer for the tax season.

  • All volunteer tests are open book. All reference and resource materials may be used to complete the test. Volunteers are asked to complete the test on their own.

  • Training for the 2009-2010 tax season will begin in December and continue through mid January 2010.

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What Volunteer position can you offer me?

Tax Preparer and Greeter/Screener

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When will I begin assisting taxpayers and how many hours do I need to work?

VITA sites are open Jan. 15 thru April 15. It is required that you volunteer a minimum of 3 hours per week.

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What difference will I make?

You will assist low income families and individuals by helping them to claim every tax benefit that they're entitled to.  You can help boost a family's yearly income by up to 30%.

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What are the benefits?

You will get certified as a tax preparer for free by the IRS. This training can be included on your resume.  Gain confidence and experience for future employment. Get information to help you on your tax return.  Help families save money.  Help the community receive $12 million for its economy.

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Greater El Paso Credit UnionInternal Revenue Service

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